CONTENTS

CONTENTS  of:

Introduction	QuikPage Management

Getting Started	Configuration Options

QuikStart	Log File Management

Installation/Requirements	Report Management

Modem Management	Clipboard

Terminal Management	Administrative Management

User Management	Page Engine

Group Management	Numeric Paging (DTMF)

Main Management Window	Troubleshooting

Queue Management	Database Information

Glossary

Technical Support

Other Products by The Silverlake Software Company

Acknowledgements


Introduction to EAP

Introduction to Executive Page

Executive Page is a full-featured Microsoft Windows wireless messaging system developed by The Silverlake Software Company.  Our mission was to create a truly advanced program that was simple and intuitive to use.

This help program is divided into several sections.  These sections have been listed in an order that will best help you get Executive Page running with your computer, modem, phone system, service provider, and pager.  To handle all of these variables, Executive Page is designed  to alert and diagnose trouble when it does occur.  If you do encounter trouble sending a message, Executive Page will direct you to the exact solution to the problem in the solutions database.  Most of the common problems can be easily solved using this guide.  If you cannot solve the problem, Silverlake Software offers technical support for all of its products.

The Silverlake Software Company is committed to developing World-Class communication software.  To accomplish this goal, it is vital for our company to have feedback from our clients.  Suggestions and comments are encouraged.  Thank you for choosing Executive Page.

- The Silverlake Software Company -


Getting Started

The first option for getting started is to use QuikStart.  This help feature is designed for the experienced computer user who is seeking brief setup instructions.  If you consider yourself a beginner or would like more detail into the functioning of this program, please continue along in this section.  If not, move directly to QuikStart.

To move through this section, note that you can scroll down by pointing and clicking on the down scroll button on the lower right part of the screen or select the "Page Down" key on your keyboard.

The Main Management Window

All of Executive Page's features are conducted on or accessed through The Main Management Window.  Understanding these features will greatly assist you in using Executive Page.  To view a description of every feature on the Main Management Window, point and click directly on the feature you wish to read about on this window replication (Note: there is more to read in this section by scrolling past Main Management Window replication).

How to Use Executive Help

Executive Page is enabled with a standard Windows help interface.  This section is designed to show you how to utilize these features.

Point and click on any item below for a complete description.


Basic Termonology
View: Log File Management Window

Basic Terminology

There are several terms referenced throughout this program.  Knowing these terms can assist you in moving around Executive Page with greater ease.  Point and click on any one of the three following words for a full description:

Management Window

Users

Terminals

A full list of all Executive Page definitions can be located within the Glossary.  Executive Page is enabled with quick access to the Glossary throughout the help program.  To access the glossary, point and click directly on the Glossary Button located above.  This will activate a secondary Window holding the Executive Page Glossary.  Try this option now.  To view the definitions, point and click directly on the term within the Glossary.

In addition, this help program also contains pop-up pictures (bitmaps) for viewing on related topics.  As you move through the help program, the name of the the management window will be listed below the Contents button and above the name of the help topic.  Point and click directly on:

View:  Log File Management Window

above.


What You Will Need to Get Started

For Executive Page to function, you must have the  the following information:

1.	The Personal Identification Number (PIN) of the Alphanumeric Pager.

This is a number that is assigned to the pager so that the terminal knows who to broadcast the message to.  Many service providers use the numeric number as the PIN:

Numeric Number  555-1212

Terminal Number  800-123-4567

PIN  5551212

Other service providers assign a 4-15 digit number as your PIN:

Numeric Number  555-1212

Terminal Number  800-123-4567

PIN  987654

If you do not know this number, call your service provider and ask for it.

2.	Terminal Access Number

When calling this number, the connection should sound like a fax machine or modem connecting. This number will not be the same as your personal numeric number.

You are now ready to move directly to (point and click directly on the following two words): Modem Management


QuikStart

This section is designed for those who are more familiar with computers and who are looking for brief instructions to get Executive Page configured.

Selecting a Modem

Entering a Terminal Number

Entering a User

Sending a Page


Selecting a modem
View: Modem Management Window

Selecting a Modem

Select the modem option located on the Main Management Window

1.	Select your COM Port (default is COM2).

2.	Select your modem from the modem list.  This will select the initialization string for for your modem.

If the string is not listed in Executive Page:

A.	Look for it in your modem documentation.

B.	Call your modem manufacturer.

C.	Check the latest listings on the Silverlake BBS at (213) 483-0431.  The file MODEMS.TXT contains the latest set of modem initialization strings.

D.	Call Silverlake Software Tech Support at (213) 483-6787.

Note:  If your modem is rated at 2400 baud or less, you should first try setting your modem to Hayes Compatible 300, 1200, or 2400.


Entering a Terminal Number
View: Terminal Management Window

Entering a Terminal Number

Select the Terminal option on the Main Management Window

1.	Add a new service provider name (i.e.: SkyTel, AirTouch)

2.	Enter your terminal access number  (If you dial this number, it should sound like a fax machine connection).

3.	Set the maximum character limit you can receive per page (determined by your paging service provider).

4.	Baud, Parity, Data, and Stop default to 300, Even, 7 and 1 respectively.  This is most common when using alphanumeric pagers (these can be changed if needed).


Entering a User
View: User Management Window

Entering a User

Enter the User Management Window through the Main Management Window.

1.	Add a new user.

2.	Select the name of the service provider (names will automatically import from the Terminal Management Window).

3.	Enter the PIN number of the pager.  (If you do not have your PIN, call your paging service provider).

Upon saving the new User and exiting the User Management Window, the new name will automatically appear on the Main Management Window in the User/Group list.


Sending a Page
View: Main Management Window

Sending a Page

Starting on the Main Management Window:

1.	Either double click on the user name or Drag and Drop

the name into the Send List.

2.	Type a message directly into the message box.

3.	Select the Send button

This will immediately activate the Paging Engine and will enable you to monitor the progress of the page.

Note: If your page is unsuccessful,  enter the Queue Management Window, point and click directly on the "?" button.  This will move you directly to the corresponding solution to the problem you are having.  Unsuccessful pages will stay in the Queue until they are deleted or successfully sent.


Installation

Installation and Requirements for Operation

From the Program Manager:

1.	Select File

2.	Select Run

3.	Enter your disk drive name (A: or B:)

4.	Type:  "SETUP"

5.	Select "OK"

Requirements for Operation:

Microsoft Windows 3.1 or greater

IBM Compatible 386 or higher

4 Mb of available hard disk space

Hayes (TM) compatible modem

Alphanumeric/Numeric receiver

Mouse Recommended


Modem Management

Choosing a COM Port	Dial Prefix Option

Modem Initialization	Retry Attempts

Dialing Methods

For a brief description of a feature, point and click anywhere on the simulated window below.


Modem Management Overview
View: Modem Management Window

Modem Management Overview

Your modem must be properly configured before you will be able to send Alphanumeric messages.  Executive Page is designed with several helpful features within the Modem Management Window to assist you in getting your modem set up quickly and easily.  For example, Executive Page will not let you save your modem settings until it has detected your modem on the selected communications port.

Remember, you can always view the Modem Management Window within this section by pointing and clicking on the Pop-Up above.  Point and click directly on the words "Modem Management Window" to try this option now.


Choosing a COM Port
View: Modem Management Window

Choosing a COM Port

1.	Within the Modem Management Window, point and click on the COM Port Box down arrow.

2.	Click on the COM Port your modem is attached to; either COM 1, COM 2, COM 3, COM 4 (Executive Page default: COM 2).

3.	Point and click on the "Save" button to save your changes.

Note: If you do not know what port your modem is attached to, Executive Page will alert you with a message that no modem was detected on the selected COM Port.  This will happen when you try and "Save" your selected settings.  If this happens, simply select another COM port until Executive Page detects your modem.  There are only four options.


Modem Initialization
View: Modem Management Window

Modem Initialization

Within the Modem Management Window, point and click on the Modem List Box (Shown with Intel SatisFAXtion Modem) and click on your modem type (This will move the corresponding initialization string into the Initialization String Box).

If the string is not listed in Executive Page:

A.	Look for it in your modem documentation. If you find it, move to step F.

B.	Call your modem manufacturer. If they give it to you, move to step F.

C.	Check the latest listings on the Silverlake BBS at (213) 483-0431.  The file MODEMS.TXT contains the latest set of modem initialization strings.  Move to step F

D.	Select the Modem listed as "Hayes Compatible 300, 1200, or 2400" depending on the speed of your modem.  Try this option first.

E.	Call Silverlake Software Tech Support at (213) 483-6787.

F.	Select the first modem option called " < User Defined >.

G.	Enter your initialization string in the box labeled " Modem Commands."

H.	Select the "Save" button.  If you have chosen an invalid COM port, Executive Page will alert you with a message asking you to choose a different port.  Choose a different port now.

You will no longer be prompted to move to the next topic.  You can do this by using the "Browse" buttons on each page.  These are located just right of the "Glossary" button above.  "<<" will move you to the previous topic, ">>" will move you to the next topic.  Select the ">>" button now.


Dialing Meathods
View: Modem Management Window

Dialing Methods

To choosing a dialing method, point and click on either "Tone" or "Pulse."

To change this option, point and click on the one not chosen.

Note:  One method will always be selected


Dial Prefix Option
View: Modem Management Window

Dial Prefix Option

This option if designed for those who may need to dial a sequence of numbers before they have a dial tone.  For example, many offices require you to dial "9," to get an outside line (entering a comma will insert a delay so your phone system will have time to establish a dial tone).  In may also be beneficial to enter your call waiting deactivation sequence if you subscribe to a call waiting service.  A call waiting interruption will cause an error if it interrupts Executive Page's connection to the terminal.

To enter a dial prefix:

1.	Point and click in the Dial Prefix Box and add your prefix.

2.	Point and click on the "Save" button.

Note: you can use:

#  (Shift 3) for the pound sign

*  (Shift 8) for the star sign

,  Use a comma to insert a delay in the dialing sequence.


Retry Attempts
View: Modem Management Window

Retry Attempts

Executive Page can be configured to retry sending a message multiple times if the message was found to be sent unsuccessfully.  This is an additional safeguard if your service provider has a terminal that is extremely busy.  This can create a busy signal at times.

1.	Enter the Modem Management Window through the Main Management Window.

2.	Point and click directly on the up or down arrow to change the retry attempt number.

If you choose the number 3, Executive page will try to send the message three additional times if the message was not sent successfully.


Terminal Management

Adding a New Terminal Number	Deleting and Existing Terminal Number

Editing an Existing Terminal Number	Searching for a Terminal

For a brief description of a feature, point and click anywhere on the simulated window below.


Terminal Management Overview
View: Terminal Management Window

Terminal Management Overview

The Terminal Management Window is where Executive Page stores the information required to connect with the terminal of your paging service provider.  Executive Page allows for unlimited entries into this section (this is beneficial if you are responsible for managing many different pagers with many different service providers).

The Terminal Management Window is loaded with intelligent error handling messages to help you quickly and easily add, edit, and delete Terminal information when needed.  For example, if you try to delete a Terminal entry when a User is assigned to that Terminal, Executive Page will inform you that that Terminal entry cannot be deleted until the User is assigned a different terminal.


Adding a New Terminal Number
View: Terminal Management Window

Adding a New Terminal Number

Enter the Terminal Management Window through the Main Management Window.

1.	Point and click on the "Add" button.  (this will move the typing cursor directly into the Pager Company Box)

2.	Type the name of your paging service provider (SkyTel, AirTouch, PageNet, Mobilemedia, etc.), then press the TAB key.

3.	Enter the paging service provider's terminal number (if you call this number, it should sound like a fax machine connecting), then press the TAB key.

4.	Enter the Maximum number of characters your pager can receive in one page (this limit is determined by your paging service provider).

5.	Set either Alphanumeric (default) or Numeric.  If you are sending to a numeric pager, See: Numeric Paging (DTMF).

6.	Baud, Parity, Data, and Stop default to 300, Even, 7 and 1 respectively. This is most common when using alphanumeric pagers (these can be altered if needed).

7.	Point and click on either the "Save" button to save or "Cancel" to cancel.


Editing an Existing Terminal Number
View: Terminal Management Window

Editing an Existing Terminal Number

To edit an existing terminal, enter the Terminal Management Window from the Main Management Window.

1.	Point and click on the name of the Terminal that you wish to edit.  You can do this by directly clicking on the name of the Terminal in the Terminal list on the left side of the Terminal Management Window (This will highlight the Terminal name - SkyTel shown).

2.	You can now point and click in any box that holds the Terminal data you are wishing to edit.

3.	Select the "Save" button to save, select the "Cancel" button to cancel.


Deleting a Terminal Number
View: Terminal Management Window

Deleting an Existing Terminal Number

To delete an existing Terminal number, enter the Terminal Management Window from the Main Management Window.

1.	Point and click on the name of the Terminal that you wish to Delete.  You can do this by directly clicking on the name of the Terminal in the Terminal list on the left side of the Terminal Management Window  (This will highlight the Terminal name).

2.	Point and click on the "Delete" button.

3.	You will be given one opportunity to cancel the delete process.

Note: If there are users assigned to this terminal number, Executive Page will not allow you to delete the Terminal.  You will first have to go in and edit the Users who are currently assigned to the terminal.


Searching for a Terminal
View: Terminal Management Window

View: Search

Searching for a Terminal

Executive Page is equiped with a dual search feature for those who are responsible for managing many different messages to many different Terminal numbers.

1.	Enter the Terminal Management Window through the Main Management Window.

2.	Point and click on the "Search" button located directly below the terminal list.

3.	A search can either be conducted by a string of characters or incrementally.

Search by Characters

4.	Type in the name of the terminal you are searching for.  You can search for as little as 1 character or as much as 35 characters.

5.	To start the search, point and click on the "Find Next" button.

6.	You may either select the "OK" button or continue the search by selecting the "Find Next" button.  When you have found the terminal you are searching for, select the "OK" button.

Incremental Search

7.	Select the Incremental Search option.  As you are typing, the text you are searching for will be shifting accordingly.

8.	When you have found the Terminal desired, select the "OK" button.


User Management

Adding a New User	Number of Messages Sent

Editing an Existing User	Searching for a User

Deleting a User

For a brief description of a feature, point and click anywhere on the simulated window below.


User Management Overview
View: User Management Window

User Management Overview

The User Management Window is where Executive Page stores information about the pager users and the device (pager/communication device) they are carrying.  View the User Management Window (Select it above).  The User Lisa Smith is highlighted with her Name, Pager ID (5010840),  Pager Company (SkyTel), and how many pages she has been sent since the last time the message counter was reset (4).  The following section will help you to add, edit, delete, or search for a user.


Adding a New User
View: User Management Window

Adding a New User

To add a new User, enter the User Management Window through the Main Management Window.

1.	Point and click on the "Add" button This will move the cursor directly into the User Name Box).

2.	Type the name of the pager user's name (John Smith, etc.), then press the TAB key (this will move the typing cursor to the PIN number box).

3.	Enter the PIN number (Pager ID) of the pager that this User carries.

4.	Point and click in the Terminal Name Box and choose the corresponding service provider's name (these will be the same names that were added in the Terminal Management Window).  If there are no names in this box, move directly to: Adding a New Terminal Number).

5.	Point and click on the "Save" button to save this new User.

6.	The new name will automatically appear in the User List located on the left side of the User Management Window and will now appear in the Group/User List located on the Main Management Window.


Editing an Existing User
View: User Management Window

Editing an Existing User

To edit an existing User, enter the User Management Window from the Main Management Window.

1.	Point and click on the name of the User that you wish to edit.  You can do this by directly clicking on the name of the User in the User List on the left side of the User Management Window  (This will highlight the User name).

2.	You can now point and click in any box that holds the User data you are wishing to edit.

3.	Select the "Save" button to save, select the "Cancel" button to cancel.


Deleting a User
View: User Management Window

Deleting a User

To delete an existing User, enter the User Management Window from the Main Management Window.

1.	Point and click on the name of the User that you wish to Delete.  You can do this by directly clicking on the name of the User in the User List on the left side of the User Management Window  (This will highlight the User name).

2.	Point and click on the "Delete" button.

3.	You will be given one opportunity to cancel the delete process.


Number of Messages Sent
View: User Management Window

Number of Messages Sent

You can view the number of messages sent to any one user in the User Management Window.  This can be cleared back to zero by selecting the "Reset Message Count" button located on the User Management Window (This deletion will be noted in the Executive Page Log File Management Window.  See: Log File Messages.


Searching for a User
View: User Management Window

View: Search

Searching for a User

Executive Page is equiped with a dual search feature for those who are responsible for managing many Users

1.	Enter the User Management Window through the Main Management Window.

2.	Point and click on the "Search" button located directly below the User list.

3.	A search can either be conducted by a string of characters or incrementally.

Search by Characters

4.	Type in the name of the User you are searching for.  You can search for as little as 1 character or as much as 35 characters.

5.	To start the search, point and click on the "Find Next" button.

6.	You may either select the "OK" button or continue the search by selecting the "Find Next" button.  When you have found the User you are searching for, select the "OK" button.

Incremental Search

7.	Select the Incremental Search option.  As you are typing, the text you are searching for will be shifting accordingly.

8.	When you have found the User you are searching for, select the "OK" button.


Group Management

Adding a New Group	Deleting a Group

Editing an Existing Group	Searching for a Group

For a brief description of a feature, point and click anywhere on the simulated window below.


Group Management Overview
View: Group Management Window

Group Management Overview

Why create a group?

Paging by Groups will save time if you are responsible for paging many people at one time with the same message.  Instead of paging Bob, Lisa, John, and Mary, you can create a Group called "EXECUTIVES" that includes all of their names.  When you need to page these individuals with the same message, Executive Page allows you to send a message to the name of one Group instead of adding each individual name to the send list.

When you send a message to EXECUTIVES, you are sending a message to everyone in that group.  The following section will assist you in adding, editing, deleting, or searching for a Group.


Adding a New Group
View: Group Management Window

Adding a New Group

Enter the Group Management Window through the Main Management Window.

Step 1:	Naming the Group

1.	Select the "Add" button (this will place the typing cursor in to the Group Name Box).

2.	Type the name of the Group and press the TAB key.

3.	Enter a description of the Group (optional).

4.	Point and click on the "Save" button (the name of the Group will appear on the left side of the Group Management Window in the Group List Box.

Step 2:	Adding members to a Group

1.	Point and click directly on the Group name you just created in the Group list located on the left side of the Group Management Window (this will highlight the name and activate the Non-Members Box on the bottom of the Group Management Window).

2.	You can add a member to the Group by either:

Drag and Drop

Double clicking on a Non-Member.

3.	Executive Page automatically updates these changes as they occur.  You may exit the program when your groups have been made.  They will be saved automatically.

4.	The new Group will appear in the Group/Users list located on the Main Management Window.

See: Adding a User or Group to be Paged


Editing an Existing Group
View: Group Management Window

Editing an Existing Group

To edit and existing Group, enter the Group management Window through the Main Management Window.

1.	Point and click directly on the name of the Group you wish to edit located in the Group List Box.

2.	This will activate the Member's and Non-Member's Boxes on the bottom of the Group Management Window.

3.	Members can be added and removed by either Drag and Drop or by double clicking on a name.

Executive Page actively updates each group as the names are being added or deleted.


Deleting A Group
View: Group Management Window

Deleting a Group

To delete a Group, enter the Group Management Window located on the Main Management Window.

1.	Point and click on the name of the Group you wish to delete located in the Group List Box on the left side of the Group Management Window (This will highlight the Group name and activate the Member/Non-Member Boxes).

2.	Point and click on the "Delete" button.

3.	You will be given one opportunity to cancel the delete process.


Searching for a Group
View: Group Management Window

View: Search

Searching for a Group

Executive Page is equiped with a dual search feature for those who are responsible for managing many Users and Groups

1.	Enter the Group Management Window through the Main Management Window.

2.	Point and click on the "Search" button located directly below the Group list.

3.	A search can be conducted by a string of characters or incrementally.

Searching by Character

4.	Type in the name of the Group you are searching for.  You can search for as little as 1 character or as much as 35 characters.

5.	To start the search, point and click on the "Find Next" button.

6.	You may either select the "OK" button or continue the search by selecting the "Find Next" button.  When you have found the Group you are searching for, select the "OK" button.

Incremental Search

7.	Select the Incremental Search option.  As you are typing, the text you are searching for will be shifting accordingly

8.	When you have found the Group you are searching for, select the 'OK" button.


Main Management Window

Choosing a User/Group for Messaging

(Adding, Deleting, Searching)

Message Management

(Creating, Editing, Deleting, Sending, Scheduling)

Other Features

(Time, Character Count, Number of Users/Groups, Message Dividing, Clipboard, Spell Checking)

For a brief description of a feature, point and click anywhere on the simulated window below.


Main Management Overview
View: Main Management Window

Main Management Overview

The Main Window of Executive Page is the main control center of the program.  This is where most of the activity of this program is executed from.  All other windows are accessed through this window.  This is also the window that will appear every time you enter the program.

Point and click on any item below for a full Pop-Up description.


Choosing a User/Group for Messaging
View: Main Management Window

Choosing a User/Group for Messaging

Adding a User or Group to be Paged

Clearing Users and Groups from the Send Box

Searching for a User or Group


Adding a User or Group to be Paged
View: Main Management Window

Adding a User or Group to be Paged

1.	Double click on the User or Group in the User/Group List that you wish to Page.  This will add the User or Group to the Send List and temporarily subtract it from the User/Group List.

2.	You can also Drag and Drop Users out of the Group/Users List and into the Send List.

Multiple Users and Groups may be added for any one message.


Clearing Users and Groups From the Send Box
View: Main Management Window

Clearing Users and Groups From the Send Box

There are three ways to clear Users and Groups from the Send Box:

1.	Drag and Drop them from the Send List and into the User/Group Box.

2.	Double click on the User or Group you wish to remove from the Send Box.

3.	Select the "Clear" button located directly below the Send List Box (this will clear all of the Users and Groups out and move them back to the User/Group Box.


Creating a New Message
View: Main Management Window

Creating a New Message

To create a new message:

1	Point and click anywhere inside the Message Box in the lower left side of the Main Management Window (this will activate the typing cursor and you will now  be able to enter a message).

2.	Enter your message.


Automatic Message Dividing
View: Main Management Window

Automatic Message Dividing

Executive Page will automatically divide a message into multiple pages if the length of the message exceeds the message length limited by the Paging Service Provider (See: Adding a New Terminal Number).  This dividing is conducted at the terminal which means that one call could send a multiple page message.

.

For example:

If your Paging Service provider only allows an 80 character message, you will receive two pages when sent a 120 character message (one of 80 characters and one of 40 characters).  The entire message will be sent in two concurrent pages.


Editing an Existing Message
View: Main Management Window

Editing an Existing Message

The Executive Page Message Box is a standard Windows typing field.  All the normal editing features that you use in other programs will work here.

1.	Point and click in the Message Box.

2.	Make your edit.


Delete a Message From the Message Box
View: Main Management Window

Deleting a Message From the Message Box

There are two ways to delete a message from the Message Box:

1.	Point and click on the "Clear" button located just below the message box.

2.	Highlight all of the text in the Message Box and select the DELETE key on your key board.


Sending a Message
View: Main Management Window

Sending a Message

1.	Make sure that you have chosen a User or Group to send to (name in the Send List).

2.	Make sure you have typed in a message.

3.	Point and Click on the "Send" button.

This will immediately activate the Executive Page paging Engine.

Note: If there are messages in the Queue, they will be sent first.  If there is a message in the Queue, the "Queue" Management button will be flashing red with the number of messages currently in the Queue.

Second, you can Queue Messages and then send them from the Queue.  See:  Sending Queued Messages.


Searching for a User or Group
View: Main Management Window

Searching for a User or Group

Executive Page is equiped with a dual search feature for those who are responsible for managing large numbers of Users and Groups

1.	Point and click on the "search" button located directly below the User/Group list.

2.	Type in the name of the Group or user you are searching for.  You can search for as little as 1 character or as much as 35 characters.

3.	A search can be conducted by a string of characters or incrementally.

Search by Character

5.	To start the search, point and click on the "Start Search" button.

6.	You may either select the "OK" button or continue the search by selecting the "Find Next" button.  When you have found the Group you are searching for, select the "OK" button.

7.	This will immediately drop you back to the Main Management Window and place the User or Group selected directly into the Send List.

Incremental Search

8.	Select the Incremental Search option.  As you are typing, the text you are searching for will be shifting accordingly.

9.	When you have found the User/Group being searched for, select the "OK" button.

10.	This will automatically drop you back to the Main Management Window and place the User/Group selected directly into the send list.


Number of Users and Groups
View: Main Management Window

Number of Users and Groups

Executive Page keeps a running count of all the Users and Groups in the Executive Page Data Base.  This counter is located directly above the Users/Group Box.

This number will change as you add User/Groups to be be paged.  After Executive Page is through messaging, the original count is restored.


Character Count
View: Main Management Window

Character Count

Directly above the Message Box is a Character Count indicator.  This will tell you the length of any message that is typed or imported into the Message Box.  See also: Automatic Message Dividing


Time
View: Main Management Window

Time

Located on the lower right side of the Main Management Window that displays the date and time.  The date and time will be displayed according to the formats selected in the International section of the Control Panel.

The clock feature is fully Drag and Drop enabled so you can Drag the current time directly into the Message Box.

Note: During the Drag and Drop operation, an icon of a clock will appear.


Message Management
View: Main Management Window

Message Management

Creating a New Message

Editing an Existing Message

Deleting a Message from the Message Box

Sending a Message

Scheduling Messages (Executive Page)


Other Features
View: Main Management Window

Other Features

Time

Character Count

Number of Users/Groups

Automatic Message Dividing

Spell Checking


Spell Checking
View: Main Management Window

View: Spell Checker

Spell Checking

Executive Page is designed with an spell checker developed by Visual Tools, Inc.  The following is a basic description of the spell checking feature.  A more in depth explanation can be found on the Silverlake Software BBS @ (213) 483-0431.

1.	After entering a message into the message box on the Main Management Window, point and click on the "Spell Check" button directly below the message box.

2.	The will instantly activate the spell checker and place the first word in question into the "Not Found:" box.

3.	To ignore the word, point and click on the "Ignore" button.

4.	To correct the word, (1) point and click directly on one of the suggested spellings and select the "Replace" button or,

5.	Type the correct spelling in the "Replace With:" box and select the "Replace" button.

6.	When the spell checking is complete, you will be moved back to the Main Management Window.


Queue Management

Adding a Message to the Queue	Queue Detail

Deleting Messages in the Queue	Troubleshooting

Sending Queued Messages

For a brief description of a feature, point and click anywhere on the simulated window below.


Queue Management Overview
View: Queue Management Window

Queue Management Overview

The "Queue" is where messages stay when they are waiting to be sent and where messages stay when they were not sent successfully.  This state-of-the-art queue management design is closely linked with the troubleshooting index.  This will allow you to easily diagnose the problem when a message fails to reach its destination.

It is important to get a complete understanding of all the Queue Management features as this will help you better understand one of the more important and complex functions of this program.  The following section will assist you in understanding all of the Queue Management features.


Adding a Message to the Queue
View: Queue Management Window

Adding a Message to the Queue

When you are prepared to send a message (message entered and Users/Groups in the Send List), select the "Queue Message" button located two buttons below the "Send" button on the Main Management Window.

This will:

1.	Place the message in the Queue

2.	Start the "Queue" button flashing red with the number of messages in the Queue.

For example:	if you Queue a Group that contains 25 Users, the "Queue" button  will now flash"Queue ..25."

To view your queued message(s), enter the Queue Management Window though the Main management Window.

Your Queued messages will now be listed in the Queue Box.

Single name entries will be viewed as:

Page Number - Date - User - Message

00001534 07-04-1994  Jeff Hiles> Call the office for....

A Group entry called "Executives"  with two members would be viewed as:

Page Number - Date - Group Name - User - Message

00001534 07-04-94 [Grp: EXECUTIVES] John Smith> Call the office for....

00001535 07-04-94 [Grp: EXECUTIVES] Jane Doe> Call the office for....


Deleting Messages in the Queue
View: Queue Management Window

Deleting Messages in the Queue

First, enter the Queue Management Window through the Main Management Window.

Deleting one Queue entry:

1.	Point and click directly on the entry that you wish to delete (this will highlight the chosen entry).

2.	Select the "Delete one Entry" button.

The message chosen will be deleted.

Deleting all Queue Entries:

1.	Select the "Delete all Entries" button.

2.	You will be given one opportunity to abort the delete processes.


Sending Queued Messages

Once you have placed messages in the Queue, or have messages that were sent unsuccessfully that are remaining in the Queue, you are ready to send a queued message.

1.	Starting on the Main Management Window, point and click on the "Send Queue" button located directly below the "Send" button.

2.	This will start the Executive Alpha Paging Engine.

Note: If there are no messages in the Queue, you will get an error indicating that there are no messages in the Queue.  See: Adding a Message to the Queue.


Queue Detail
View: Queue Management Window

Queue Detail

The Queue Detail, located on the Queue Management Window, will allow you to analyze messages in the Queue.  This information includes:

Date and time queued

The name of the User

How many time the message was attempted

The result of the queued message

If a message was not sent successfully, the Last Result Box will:

Turn the Last Result Box  the color red

Enter an error code and

Display a  "?" button.

By pressing the "?" button, you will immediately jump to that specific error in the Troubleshooting index.  This index will help you quickly decipher why your message was not sent successfully.  You can also point and click anywhere on the following list to take you directly to the corresponding result code:

Result 00	Successful (Informative Message)

Result 01	Unsuccessful

Result 02	Message Unsent (Informative Message)

Result 03	Port Not Found

Result 04	Modem Not Found

Result 05	No Dialtone

Result 06	No Connect

Result 07	Miscellaneous Error

Result 08	Parameter 1 Not Found

Result 09	Parameter 2 Not Found

Result 10	Parameter 3 Not Found

Result 11	Transmission Cancelled (Informative Message)


QuikPage Management

Accessing QuikPage	Deleting a QuikPage

Adding a New QuikPage	Moving a QuikPage to the Message Box

Editing an Existing QuikPage	Recall Last Message

For a brief description of a feature, point and click anywhere on the simulated window below.


QuikPage Management Overview
View: QuikPage Management Window

QuikPage Management Overview

QuikPage is an Executive Page feature that enables you to store frequently used messages, access them quickly, and resend them.  Executive Page can store an unlimited number of QuikPage messages.  For example (View the QuikPage Management Window), the QuikPage "Traffic Report:" has been entered as a QuikPage.  Using a QuikPage is a quick two step process:  (1) Double click on the message area (or choose the QuikPage button), which will activate the QuikPage Management Window, (2) Double click on the QuikPage you want to send, which will automatically drop you back the Main management Window.  The following section will give you a more in-depth look at this fast and easy-to-use feature.


Accessing QuikPage
View: Main Management Window

Accessing QuikPage

There are two ways you can enter the QuikPage management Window:

1.	Double click on the Message Box on the Main Management Window.

2.	Select the "QuikPage" button located directly below the Message Box on the Main Management Window.


Adding a Message to the QuikPage File
View: QuikPage Management Window

Adding a Message to the QuikPage File

There are two ways to add a QuikPage to the QuikPage file:

First -

1.	Enter a message in the Message Box on the Main Management Window.

2.	Access the QuikPage Management Window from the Main Management Window.

3.	Point and click on the "Copy from Message (Box)" button (this will now import the message from the Main Management Window to the QuikPage Editing Box.

4.	Point and click on the "Save" button.

Your message will now instantly appear in the QuikPage file and has been successfully added.

Second -

1.	Enter the QuikPage Management Window from the Main Management Window.

2.	Point and click on the "Add" button (this will immediately activate the typing cursor.

3.	Enter your new QuikPage message.

4.	Point and click on the "Save" button.

Your QuikPage message will now instantly appear in the QuikPage file and has been successfully added.


Editing an Existing QuikPage
View: QuikPage Management Window

Editing an Existing QuikPage

First, enter the QuikPage Management Window through the Main Management Window.

1.	Point and click directly on the message that you wish to edit.  This will place the QuikPage in the Add/Edit box.

2.	Point and click in the message where you want to make your edit and edit the message.

3.	Select the "Save" button.

Selecting the "Save" button will update to Message in the QuikPage message file.


Deleting a QuikPage
View: QuikPage Management Window

Deleting a QuikPage

First, enter the QuikPage Management Window though the Main Management Window.

1.	Point and click directly on the QuikPage message that you wish to delete.

2.	Select the "Delete" button.

Message will now be deleted.


Moving a QuikPage to the Message Box
View: QuikPage Management Window

Moving a QuikPage to the Message Box/Recall Last Message

There are two ways in which to add a QuikPage to the message box with one additional feature.

For both ways, enter the QuikPage Management Window through the Main Management Window.

First Option -

Double click directly on the message you want to add to the Message Box.  This will instantly drop you back the the Main Management Window with the QuikPage ready for sending.

Second Option -

Point and Click on the QuikPage that you wish to send and then select the "Use QuikPage" button.  This will instantly drop you back to the Main Management Window and place the QuikPage in the message box.

   - additional feature -

If you select the "Use QuikPage" button, any message that is currently in the message box will be written over.  If you want to append a QuikPage to an existing message, select the "Insert QuikPage" button.

Retrieve Last Message

There are two ways to retrieve the last message sent.

1.	Within the QuikPage Management Window, select the "Get Last Message" button.  This will retrieve the last message sent from Executive Page.

2.	Place the mouse arrow over the message box.  Click the right mouse button, select "Get Last Message" and click the left mouse button.


Configuration Options

Minimize Application on Startup	Clear Send List After Sending or Queuing

Float Application Icon When Minimized	Clear Message After Sending or Queuing

Minimize Application When Transmitting	Add a Message Prefix/Suffix

Restore Main Window When After Transmitting

For a brief description of a feature, point and click anywhere on the simulated window below.


Configuration Management Overview
View: Configuration Management Window

Configuration Management Overview

Executive Page is enabled with several configuration options that allow you to uniquely customize this program.  Taking advantage of these options can add more value to this program.  For example, you can opt to minimize the program when it is transmitting so you can work in other applications.

The following section will provide you with a description of what each option can do.  Experiment with these options until you have a configuration that best suits your personal work environment.


Minimize Application on Startup
View: Configuration Management Window

Minimize Application on Startup

Selecting this option will allow the Executive Page Icon to appear in a minimized state when the application is started.  This can be beneficial if you send a lot of messages intermittently throughout the day and would like the program always to be instantly accessible.


Float Application Icon When Minimized
View: Configuration Management Window

Float Application Icon When Minimized

Selecting this option will float the Executive Page Icon over what ever application you may be working on.  This option is ideal if you need to send messages at a moments notice.


Automatically Clear Send List After Sending/Queing
View: Configuration Management Window

Clear Send List After Sending or Queuing

Selecting this option will automatically clear the Send List after your message was sent.  This can be beneficial if you are sending many messages to a variety of different people.


Automatically Clear Message After Sending/Queing
View: Configuration Management Window

Clear Message After Sending or Queuing

Select this option to clear messages from the message box after a message has been sent.  This option can be beneficial if you send messages often.

Note: You are always able to retrieve messages from the Log File Management Window if you need to bring the message back.  See: Re-sending a Log File Message.


Minimize Application When Transmitting
View: Configuration Management Window

Minimize Application When Transmitting

When selecting this option, Executive Page will automatically minimize out of the way when you press the "Send" or "Send Queue" button.  This will enable you to continue working in other applications while Executive Page is transmitting in the background.


Restore Main Window When Transmitting Complete
View: Configuration Management Window

Restore Main Window After Transmitting

If you have selected to have Executive Page minimize when transmitting, you can keep the application minimized or return to Executive Page when finished transmitting.  This is often selected when a person wants to know when a long series of messages have been completed.

Note: If you do not select this option, and Executive Page has encountered an error with sending your messages, the program will still alert you to the problem.  See: Troubleshooting


Adding a Message Prefix/Suffix
View: Configuration Management Window

Adding a Message Prefix/Suffix

This option is used to add a set of characters either before the message or after the message.  This is commonly used to identify the Department a message is coming from (Prefix) and then who sent the message (Suffix).

For Example:

The message with no Prefix or Suffix:

Call the Office

Now add:

Prefix:	From the Accounting Department:

Suffix: 	- Sent by Lisa Smith

The message will now read:

From the Accounting Department: Call the Office - Sent by Lisa Smith


Log File Management

Searching the Log File	Re-Sending a Log File Message

Deleting the Log File	Log File Messages

For a brief description of a feature, point and click anywhere on the simulated window below.


Log File Management Overview
View: Log File Management Window

Log File Management Overview

The Log File Management Window is where the history of the program is kept.  A variety of messages are kept in the Log File so you can keep accurate records of all activity occurring in the program.  The Log File is also equiped with a dual search feature and a simple way of resending messages (double click on a Log File entry).  The following section will give you a complete overview of what the Executive Page Log File can do.


Searching the Log File
View: Log File Management Window

View: Search

Searching the Log File

First, Enter the Log File Management Window through the Main Management Window.

1.	Point and click on the "search" button located directly below the Log Entries.

2.	Type any part or portion of the message you are searching for.  You can search for as little as 1 character or as much as 35 characters.

3.	To start the search, point and click on the "Find Next" button.

4.	You may either select the "OK" button or continue the search by selecting the "Find Next" button.  When you have found the message you are searching for, select the "OK" button.


Deleting the Log File
View: Log File Management Window

Deleting the Log File

First, enter the Log File Management Window through the Main Management Window.

1.	Point and click on the "Delete" button.

2.	You will be given an opportunity to cancel the delete process.

It is good practice to print a hard copy of the Log File before deleting.  See: Report Management

Note: The time and date of the deletion will automatically be the first entry of the new Log.


Resending a Log File Message
View: Log File Management Window

Resending a Log File Message

First, enter the Log File Management Window through the Main Management Window.

Double click on the Message that you wish to resend.

This will move you back to the Main Management Window and will automatically place the Log Message into the Message Box (time, date, result code, and User name will be added to the message (Delete if desired; See: Editing an Existing Message.


Log File Messages
View: Log File Management Window

Log File Messages

Executive Page is enabled with a multipurpose Log File that not only keeps track of messages but activity occurring within the program.  Log entries will be made when these events occur:

Opening and Closing the Application

A Log File entry will be made every time the program is entered and every time it is exited.

Successfully Sent Messages

All messages that have been sent successfully will be entered into the Log File and be stamped with the date and time.

Unsuccessfully Sent Messages

All messages that were not sent successfully will be be entered in to the Log File and be stamped with the date, time, and the error that occurred.

Break-In Attempts

If you are password protecting the program or individual Windows, a log entry will be made of the attempt if a password is entered incorrectly three times.  The entry will include the date, time, and Window the attempt was made in.

Resetting the Number of Pages Sent to Each User.

When you reset the number of pages sent to a User in the User Management Window, a log entry will be made in case this message count is needed in the future.

Printing Reports

When a report of any kind is printed, it is noted in the log file.  It is recommended that if sensitive information is being transmitted, both the Log File Management WIndow and the Report Management Window be pass word protected.  See: Password Protecting Windows.


Report Management

Printing Reports	Printer Set-Up

Viewing Reports

For a brief description of a feature, point and click anywhere on the simulated window below.


Report Mangement Overview
View: Report Management Window

Report Management Overview

Executive Page is enabled with an advanced report generator created by Crystal Reports.  A multitude of report options are available to you and are described in this section.


Printing Reports
View: Report Management Window

View: Sample Report

Printing Reports

1.	Enter the Report Management Window through the Main Management Window (there will be slight delay while Executive Page loads the reports).

2.	Point and click on the name of the report you wish to print.

3.	Select "Print" under the Print Settings options.

4.	Select Printer Set-Up if needed.

5.	Select the "Print" button.

Note: When you select back and forth between the "Print" and "Screen" buttons, the "action" button will alternate between Print and Preview respectively.


Viewing Reports
View: Report Management Window

View: Sample Report

Viewing Reports (Screening)

1.	Enter the Report Management Window through the Main Management Window (there will be slight delay while Executive Page loads the reports).

2.	Point and click on the names of the reports you wish to view.

3.	Select "Screen" under the Print Settings options.

4.	Select the "Preview" button.

Note: When you select back and forth between the "Print" and "Screen" buttons, the action button will alternate between Print and Preview respectively.

View the sample report above (point and click on View: Sample Report).  This Window can be maximized to display the reports chosen in their entirety.

Selecting the:

  "|<" button to move to the first page of a report.

  "<"  button to move back one page.

  ">"  button to move forward one page.

  ">|" button to move to the last page.

The magnifying glass icon will allow you to zoom in and out of reports.

The Printer Icon will allow you to print the reports directly from the preview window.


Printer Set-Up
View: Report Management Window

View: Set-Up	View: Printer Configuration

Print Set-Up

Executive Page is enabled with the standard Microsoft Windows Print Setup dialog box. If you are a regular Windows user, the Printer Setup will probably look identical to the Printer Setup dialogs you have seen in other applications.  If you are relatively new to Windows, please refer to your Window's manual for a full description of this dialog box.


ClipBoard

Executive Page is Clipboard enabled.  This means that you can copy text from other applications to the clipboard and paste them to the message window in Executive Page.  This is useful when you do not have time to re-enter information for other applications that needs to be transmitted.  You can also copy information from the message window to the clipboard for use in other applications.

Note: Executive Page can send over 10,000 characters in one connection.  The only limitation is  (1) the memory capacity of the receiving device and (2) limits set by your paging service provider.

See your Windows documentation for a complete description of how to use the Clipboard feature or select the pull down menu option HELP (above) and select: How to Use Help, search for Clipboard.


Administration Management

Administrative Management

Entering a Password	Break-in-Attempts Monitoring

Password Protecting Windows

For a brief description of a feature, point and click anywhere on the simulated window below.


Administrative Management Overview
View: Administration Management Window

Administrative Management Overview

Executive Page is enabled with a full set of security options allowing you to password protect every window of the program including.  If the information you send through this program is confidential (sensitive business information or personal messages, for example), it is recommended that you utilize the password protection options of this program.

Executive Page is designed to keep this information confidential while at the same time allowing complete use of the program.  For example: if all of the windows were password protected, new messages could still be sent to the current list of users.

We also suggest that you consider the time factor in entering all of the set up information again if someone were to accidentally delete or or changes the setup information in the Terminal Management Window, User Management Window, or Group Management Window.  If you have hundreds of users, this could be difficult to re-enter this information.  (It is also recommended that you print your Terminal and Users List as they are updated. See: Report Management).  The following section will give you clear steps on how to password protect your information.


Entering a Password
View: Administration Management Window

Entering a Password

First, enter the Administrative Management Window.

This is accomplished by selecting the "Management" pull down menu on the Main Management Window and selecting "Administrative."

1.	Point and click in the Master Password box.

2.	Enter a Password that you will not forget.

3.	Select the "Save" button (if you have not password protected any Windows, you will be prompted with a message alerting you to a potential hole in security).


Password Protecting Windows
View: Administration Management Window

Password Protecting Windows

First, enter the Administrative Management Window.

This is accomplished by selecting the "Management" pull down menu on the Main Management Window and selecting "Administrative...."

1.	Point and click on the name of the Window you wish to password protect.

2.	Enter a password (See: Entering a Password) and select the "Save" button.

Note: If you are going to be password protecting Executive Page windows, it is recommended that you password protect the Administrative Management window and the Log File Management window.  This will prevent others from changing the password without your authorization, and deleting the record of break-in attempts.


Break-in Attempts Monitoring
View: Administration Management Window

Break-in Attempts Monitoring

Every third attempt at breaking the password will be noted in the Log File Management Window; dated and timed and what Executive Page window access was attempted.


Paging Engine

Page in Progress Indicators	Canceling a Transmission

Minimizing the Engine

For a brief description of a feature, point and click anywhere on the simulated window below.


Paging Engine Overview
View: Paging Engine

Paging Engine Overview

Executive Page is designed with an intelligent paging engine that is responsible for initializing the modem, dialing, connecting, and transmitting the proper information.  The Paging Engine is displayed more for you to monitor the current activity of the transmission.  The following section will provide you with a brief overview of the features of the Executive Page Paging Engine.


Page-In-Progress Indicators
View: Paging Engine

Page-In-Progress Indicators

The Paging Engine has several indicators for you to monitor all of the activity occurring during a transmission.

1.	The name of the person being sent the message

2.	Their PIN Number

3.	Alphanumeric or Numeric Transmission

4.	The Message

5.	How many messages have been sent/how many still need to be sent

6.	What is currently occurring during the connection (This Message:  )

7.	Percent of the current message sent

8.	Percent of all messages left to send.


Minimizing the Engine
View: Paging Engine

Minimizing the Engine

After you have activated the Paging Engine, it can be minimized so you can continue on with other work.  You can configure Executive Page to do this for you automatically every time you send a message.  See: Minimize Application When Transmitting.


Cancelling a Transmission
View: Paging Engine

Cancelling a Transmission

At any time during a page, you can actively cancel a paging during its transmission.  Select the "Cancel Transmission" button located on the lower center portion of the Paging Engine.

Note: This will leave the cancelled transmission in the Queue labeled with a Result 11.


Numeric Paging (DTMF)
View: Terminal Management Window

View: User Management Window

Numeric Paging (DTMF)

Note: Executive Page does not detect whether or not a numeric message was transmitted successfully.  It is suggested that when sending numeric messages, you do so with the modem speaker on.  This will allow you to hear if the connection was processed correctly.

How to configure Executive Page to send numeric messages via DTMF.

1.	Enter the Terminal Management Window through the Main Management Window.

2.	Select the "Add" button and enter the word "Numeric" as the Pager Company name.

3.	Point and click in the Service Box and change Alphanumeric to Numeric.  You need not worry about the remaining selections in the Terminal Management Window.

4.	Point and click on the "Save" button.

5.	Exit and then enter the User Management Window

6.	Enter the User name ( it can be help full to label this User with: (Num) after the name so you do not try and send a text message to a numeric pager.  For example: Lisa Smith (Num).

7.	In the Pager ID Box (PIN Number Box), add the numeric pager number and the delay time it takes to connect with the numeric terminal.  Every "comma" you enter will act as a one second delay.  If you do not know how long the delay should be, you can go back and edit it later.

8.	Select "Numeric" as your Pager Company (This was entered in step 2).

9.	Enter the Modem Management Window and turn the modem speaker on (this is so you can hear if the right delay length was entered to connect with the numeric terminal).

10.	Type your message (numbers only) in the message box on the Main Management Window and press the "Send" button.

11.	Shorten or lengthen the delay time as necessary (See step 7).

Note: The numeric transmission time will last for 30 seconds.  In the event you need a longer delay time, please contact Silverlake Software.


Troubleshooting

This section is designed for troubleshooting unsuccessfully sent messages.  Errors and solutions are straightforward and should greatly assist you in diagnosing and correcting the problem.  If you are still in need of help, contact Silverlake Software Technical Support.

Result 0	Successful - Informative Message

Result 1	Unsuccessful

Result 2	Message Unsent - Informative Message

Result 3	Port Not Found

Result 4	Modem Not Found

Result 5	No Dialtone

Result 6	No Connect

Result 7	Miscellaneous Error

Result 8	Parameter 1 Not Found

Result 9	Parameter 2 Not Found

Result 10	Parameter 3 Not Found

Result 11	Transmission Cancelled - Informative Message

Error Messages


Result 00   Successful

Result 0   Successful

This is the Result Executive Page assigns to message that were successfully sent.  This Result code will only be found in the Log File Management Window.

This is an informative message, not an error code.


Result 01   Unsuccessful

Result 1   Unsuccessful

Result one is a generic error code that is used by Executive Page.  If you receive a Result 1, contact Silverlake Software Technical Support.


Result 02   Message Unsent

Result 2   Message Unsent

Result 2 is automatically assigned to messages that have been placed in the Queue but have not been sent.  This is an informative message, not an error code.  For more information about Queuing a message; See: Adding a Message to the Queue.


Result 03   Port Not Found
View: Modem Management Window

Result 3   Port Not Found

Result 3 occurs when the wrong COM Port has been selected.  To change your COM Port setting, See: Choosing a COM Port.


Result 04   Modem Not Found

Result 4   Modem Not Found

Result 4 occurs when your modem is either:

1.	Not connected to your computer.

2.	Not receiving power.

3.	Or the wrong COM Port has been selected.

First -

Check the connections between the computer and the modem.  If they are loose or disconnected, firmly reconnect them.

Second -

Check to see of the modem is receiving power.  If the modem is not receiving power, check the connection at the modem and at the plug assembly.  Reconnect them if they are unplugged or loose.

Third -

Change your COM Port.  See: Choosing a COM Port.


Result 05   No Dialtone

Result 5   No Dialtone

Result 5 occurs when the modem is not detecting a dialtone.

1.	Check the connection of the phone line at the modem and at the phone jack.  If they are disconnected, reconnect them.

2.	Check to see if the phone line is currently working.  If it is not, contact your local telecommunications expert to repair your phone line.


Result 06   No Connect

Result 6   No Connect

Result 6 occurs when the following is detected:

1.	Your terminal is busy and can not connect at this time.

2.	Your modem is not plugged into the phone line (See: Result 5).

3.	Your modem is having trouble connecting at 300 Baud.  This can occur on 9600 and 14,400 baud modems.  This can be corrected by entering the correct initialization string for your modem.  These initialization strings can be found by:

A.	Looking for it in your modem documentation.

B.	Calling your modem manufacturer.

C.	Checking the latest listings on the Silverlake BBS at (213) 483-0431.  Download the MODEMS.TXT file for the latest initialization strings

D.	Calling Silverlake Software Tech Support at (213) 483-6787.

See: Modem Initialization

Note: If you have been able to send messages from this program prior to this error, this is most likely not the problem.

4.	The Terminal may be inactive.  Paging companies incur occasional down time as they make upgrades and repairs to their Terminals.

5.	You may have selected the wrong number for your Terminal Access Number.  This number will not be the same as your pager number and should sound like a fax machine connecting.


Result 07   Miscellaneous Error

Result 7   Miscellaneous Error

Result 7 is reserved as a miscellaneous error code for The Silverlake Software Company.  Please call Silverlake Software Technical Support if you receive this error.


Result 08   Parameter 1 Not Found

Result 8   Parameter 1 Not Found

Result 8 occurs when the terminal is not allowing Executive Page to log on to the terminal system.

The most common cause is that your modem is having trouble connecting at 300 baud. This can occur on 9600 and 14,400 baud modems and can be corrected by entering the correct initialization string for your modem.  These initialization strings can be found by:

1.	Looking for it in your modem documentation.

2.	Calling your modem manufacturer.

3.	Checking the latest listings on the Silverlake BBS at (213) 483-0431.

4.	Calling Silverlake Software Tech Support at (213) 483-6787.

See: Modem Initialization

It is also possible that you are not dialing the modem access number.  Check to see if the number you are dialing sounds like a fax machine connecting.  If you hear a voice asking for you ID number, this is not the correct number.  Call your service provider and ask for the modem access number to their terminal.


Result 09   Parameter 2 Not Found

Result 9   Parameter 2 Not Found

Result 9 occurs when the Terminal Logon was not accepted.  This indicates that:

1.	Your Terminal is requiring more information that Executive Page is sending.

2.	Your paging service provider is not completely adhering to the alphanumeric paging protocols.  Please call Silverlake Software Technical Support.

3.	It is also possible that you are not dialing the modem access number.  Check to see if the number you are dialing sounds like a fax machine connecting.  If you hear a voice asking for you ID number, this is not the correct number.  Call your service provider and ask for the modem access number to their terminal.


Result 10 Parameter 3 Not Found

Result 10 occurs when a message is not being accepted by the Terminal.

1.	Your message may be exceeding the length (number of characters per message) of the service provider's limits.

Make sure that you have selected the correct maximum length your service provider allows.  This can be altered in the Terminal Management Window. See: Editing an Existing Terminal Number.

2.	Your PIN Number was invalid.  If you use multiple service providers, make sure you have selected the correct service provider for the PIN number.   See: What You Will Need to get Started.

3.	The Terminal is currently not accepting messages.  Try to send your message later.

4.	Call your service provider and ask them to send you a test message.  This will help determine if the problem lies with your service provider or with having an invalid PIN Number.


Result 11   Transmission Cancelled

Result 11   Transmission Canceled

Result 11 occurs when you manually cancel a transmission of a message while the page is in progress.

The message will stay in the Queue until it is successfully sent or until you delete it from the Queue Management Window.  See: Deleting Messages in the Queue.


GLOSSARY

A

Administrative Options

Administrative Management Window

AT

B

Baud Rate

BBS

Bps

Byte

C

Characters

Clipboard

COM Port

Configuration Options

Configuration Options Window

Cut

D

Data Base Information

Data Bit

Dialing Prefix

Drag and Drop

DTMF

E

Engine

Error Handling

F

Full Text Search

G

Group Management Window

H

Help

I

Icon

Incremental Search

Initialization Strings

IXO

J

Jump

L

Last Result

Log File

Log File Management Window

M

Main Management Window

Management Window

Master Password

Member

Message Length

Message Prefix

Message Box

Message Suffix

Modem

Modem Initialization Commands

Modem Management Window

N

Non-Member

P

Pager ID#

Paging Engine

Parity

Password

Paste

PIN Number

Pop-Up

Q

Queue Management Window

QuikPage

QuikPage Management Window

R

Reports

Report Management Window

Result Codes

Retry Attempts

S

Schedule Window

Search

Speaker On

Spell Checking

Stop

T

TAP

Technical Support

Terminals

Terminal Management Window

Troubleshooting

U

User

User Management Window

V

W

X

Y

Z


Administrative options.pop
Administrative Options

Administrative options is a feature inside of Executive Page that allows you to custom password protect individual windows inside the program.  For example, messages in a log file often contain confidential information that you may not want everyone in the office to read.  You can password protect the Log File.  See: Administrative Management

"Nice"


Administrative Management Wiondow.pop


BBS

Bulletin Board System.  These are computer systems designed for the purpose for sharing information via modem.  Silverlake BBS: (213) 483-0431.


AT

AT are the characters that activate all Hayes compatible modems.  All initialization strings begin with these letters.


Byte

A group of data bits treated as a unit.  Seven to Eight bits are usually considered a byte.  This is also called a character.


Bps

Bits Per Second.  This refers to the speed at which bits of information are transmitted over a data connection.


Baud rate.pop
Baud Rate

The rate at which data is transmitted on a phone line.  Most alphanumeric terminals receive data at 300 baud. See: Terminal Management


Characters.pop
Characters

Refers to the letters, numbers, punctuation, and spaces used when sending a message.  Most alphanumeric pagers either receive 80, 100, 120,  or 240 characters per message.


Com Port.Pop
COM Port

Most computers have the capacity for 4 different ports to send and receive information.  These are commonly referred to as COM 1 through COM 4.  Your mouse is connected to a COM Port.  Your modem will need to be connected to one of these COM Ports to send messages.


Config.pop
Configuration

Refers to a group of features in Executive Page that allows you to custom select a multitude of options such as: attaching prefixes to messages, floating icons over other applications, etc. See: Configuration Management


Config Window.pop


Data bit.pop
Data Bit

A Data bit is the smallest component of a message that is transmitted over standard phone lines.  In most cases, data bits are transmitted in groups of either 7 or 8.  Most common for alphanumeric paging is 7.


Dial Prefix

A dial prefix is a set of numbers used to standardize connecting to an outside line.  For example, it is common on phone systems to dial 9 to get an outside line.  Placing "9,," in the dial prefix box will activate the modem to dial 9 and wait briefly before dialing the terminal number.


DTMF.POP
DTMF

Dual Tone Multi Frequency:  Simplified, this is dialing by standard tones as opposed to pulse dialing methods.


Drag and drop.pop
Drag and Drop

A way of executing a function in Windows by pointing on an object, clicking the mouse down, holding it down, sliding the mouse to the designated location, and then releasing the mouse button.

This feature is often used to increase the speed of a function.  Executive Page is enabled with three areas that support Drag and Drop:

1.	Drag the Time and Drop it into the Message Box

2.	Drag and Drop Users and Groups in and out of the Send Box

3.	Drag and Drop members in and out of Groups


Error handl.pop
Error Handling

Describes an Executive Page feature that allows for quick and easy debugging of problems.  This is located in the Queue Management Window.  When a message is not successfully transmitted, the error code and description will be colored red and a "?" button will be displayed.  Pressing the button will move you directly to the troubleshooting guide for that problem. See: Troubleshooting


Full Text Search.pop
Full Text Search

One of two options when using the search feature.  To search by full text, enter any string of characters you are looking for.  This is helpful if you are searching for a company or a name in the Log File Management Window.


group managemnt Wind.pop


help.pop
Help

Help with Executive Page is provided the following ways:

1.	Using the provided help program you are using now.

2.	Using the manual provided with your licensed version of Executive Page.

3.	Contacting The Silverlake Software Company at:

3610 West Sixth Street, Suite 762

Los Angeles, CA  90020

Phone:	(213) 483-6787

Fax:	(213) 413-4054

BBS:	(213) 483-0431

CIS	70372,1127

Internet	Silverlk@netcom.com


Incremental Search.pop
Incremental Search

One of two options when using the search feature. To search incrementally, start typing the work or name you are looking for.  The list you are searching through will actively change to the closest letters you are typing until you select the "OK" button.


icon.pop
Icon

An Icon is a visual representation of an object or a concept that enhances the understanding of that object or concept.  For example, Executive Page uses an Icon of a Motorola Advisor to represent an alphanumeric pager.


init strings.pop
Initialization Strings

Initialization strings are used to alter the functionality of newer faster modems so they will function properly when connecting with slower alphanumeric terminals.  These strings always begin with the letters "AT."


Jump.pop
Jump

All jumps are designated by words that are green and have a solid underline.  When pointing and clicking on a Jump, you will immediately shift the help program to the the given topic.


Last Result.POP
Last Result

Within the Queue Management Window, Last Result indicates of the current status of a page.  See: Troubleshooting


log file.pop
Log File

This is where all of the activity or the history of Executive Page is stored.

See: Log File Management


log file window.pop


man management wind.pop


masre password.pop
Master Password

This is a word or phrase chosen by you to password protect individual windows within Executive Page.  See: Administration Management


member.pop
Member

Refers to a User who has now been added to a group.


mess length.pop
Message Length

This program can currently send messages well over 10,000 characters.  You are only limited by what your paging service will allow and the memory of your receiving device.  An average alphanumeric pager can hold about 2000 characters in memory.


mess prefix.pop
Message Prefix

An option in Executive Page that allows you to standardize the beginning of every message sent.


message box.pop
Message Box

The Message Box is the field where messages are entered.  It is located on the Main Management Window in the lower left corner.


Message suffix.pop
Message Suffix

An Option in Executive Page that allows you to standardize the end of each message sent.  For example, some clients place the name of the person sending the message in this field.


modem.pop
Modem

Modem is short for MOdulator/DEModulator.  A modem hardware designed to send data over telephone lines.  Executive Page will work with any standard Hayes compatible modem.  If you are interested in purchasing a modem, contact Silverlake Software for a list of modems that work best with this program.


modem init comand.pop
Modem Initialization Commands

Modem Initialization Commands are a string of characters used to alter the functionality of newer faster modems so they will function properly when connecting to slower alphanumeric terminals.  These strings always begin with the letters "AT."


modem management wind.pop


non-member.pop
Non-Member

Refers to a User who has not been added to a particular group.  Tim Ross and Don Smith are non-members in the example below.


parity.pop
Parity

A standard error-correcting protocol.  This is an additional safeguard that data is being transmitted correctly.  Settings include Even, Odd, or None. Most communication for alphanumeric messaging is conducted with a parity of Even.


password.pop
Password

This is a word or phrase chosen by you to password protect Windows within Executive Page.  See: Administration Management


pasting.pop
Pasting

This term is used when describing importing data from the Clipboard.  Its actual function is the releasing of the data that is on the Clipboard into the document that you are working on.


PIN Number.pop
PIN Number/Pager ID #

The Personal Identification Number (PIN) of the Alphanumeric Pager.

This is a number that is assigned to the pager so that the terminal knows who to broadcast the message to.  Many service providers use the numeric number as the PIN:

Numeric Number	555-1212

Terminal Number	800-123-4567

PIN	5551212

Other service providers assign a 5-15 digit number as your PIN:

Numeric Number	555-1212

Terminal Number	800-123-4567

PIN	987654

If you do not know this number, call your service provider and ask for it.


Pop-Up.pop
Pop-Up

All Popups are designated by words that are green and underlined with a broken or dotted green line.  When pointing and clicking on a Popup, you will activate a small description of that term or word.  You executed a popup to read this definition.


queue.pop
Queue

The "Queue" is where messages stay when they are waiting to be sent and where messages remain when they were not sent successfully.  This Queue Management design is closely linked with the troubleshooting index to easily solve problems when a message fails to reach its destination.


queue management wind.pop


quikpage.pop
QuikPage

A feature of Executive Page that allows you to save your commonly used messages to be used again.  You can access QuikPage by double clicking in the Message Box.


quikpage management win.pop


Reports.pop
Reports

Executive Page features an advanced report generator that will let you view and print a multitude of reports such as: Log FIle, Users, Modem Configuration, Groups, and many more.  See: Report Management


Report Management WInd.pop


search.pop
Search

The search feature will allow you to quickly look for a User, Group, or Message when searching these databases for information.


send queue.pop
Send Queue

This feature allows you to send messages that are in the Queue.


stpo.pop
Stop

Stop bits is communication error handling standard when communication is being transmitted over standard phone lines.  Stop bits can be set at 0, 1, or 2.  The most common for alphanumeric transmission is 1.


Speaker On.pop
Speaker On

Option on the Modem Management Window to hear the modem dial and connect with the paging service provider's terminal.


tap/ixo.pop
TAP/IXO

Telecator Alphanumeric Paging (TAP) is the name of the protocol used to allow computers to connect to alphanumeric terminals.  Telecator is the paging industry's trade association.


terminal.pop
Terminals

The phone number that Executive Page uses to transmit a page.  This may be referred to as the "Concentrator," "Modem Access Number," or "Central."


terminal window.pop


troubleshooting.pop
Troubleshooting

See: Troubleshooting


user.pop
User

Describes the individuals who are to receive the messages via communication device (pager, Newton, LapTop, etc.).  See: User Management


user management window.pop


Technical Support
Jump to: Troubleshooting Index

Technical Support

If you are having trouble with message sending:

For error codes:

Run through the solutions listed in the Troubleshooting index for your corresponding error.  This will be the first step Silverlake Software technical support will ask you to do.

For messages that appeared to be sent successfully:

1.	Try to send yourself a message.  This will help determine if the actually problem is with this program, with your hardware, or with the paging service provider.  If Executive Alpha Paging Engine reads that your message was accepted, and you still do not receive a page, call your service provider and ask for a test page with your PIN.  If you do not receive a page: (1) you have the wrong PIN number, (2) your pager is not working, or (3) your service is temporarily down.

2.	If you send messages though many different paging service providers, make sure that you have chosen the correct service provider for that User in the User Management Window.

3.	If you are still having problems, please contact:

The Silverlake Software Company at:

3610 West Sixth Street, Suite 762

Los Angeles, CA  90020

Phone:	(213) 483-6787

Fax:	(213) 413-4054

BBS:	(213) 483-0431

CIS	70372,1127

Internet	Silverlk@netcom.com

Please have Executive Page active on your computer as this will help us serve you faster.


Other Products by The Silverlake Software Company

Other Products by The Silverlake Software Company:

Please contact Silverlake Software for a current description of all communication and network management products.  (213) 483-6787.


Paging Engine.pop


Data Base Information.pop
Data Base Information

This option will clean and compress Executive Page's databases and is a tool used by Technical Support for  troubleshooting.  See: Data Base Information


Database Information

The option called Database Information located under the "Management" menu pulldown is for cleaning, compressing, and analysing Executive Page's databases.  Executive Page stores information in the background for the report generator.  For example, you can print a report of all messages that were not sent successfully in the last two months even though these messages are no longer in the Queue.  This type of storage will make Executive Page grow very large unless you flush this information out.  It is suggested that you activate this feature once every few weeks.

It is also for technical support purposes.  The Silverlake Software Company utilizes this option to help identify potential database problems when you call for technical support.


Acknowledgments

We would like to thank the following companies and individuals for their assistance in the development, testing, and direction of this product:

MicroSoft Corp. Technical Support

Software Interphase Incorporated

ELAN Software Corporation

Visual Tools, Inc.

R. Abernathy, A. Ades, S Anderwald, M. Antar, S. Arant, S. Ashba, H. Baker, P. Baker, D.W. Bender, D. Bennett, R. Berdeen, D. Berg, J. Betancourt, R. Biggerstaff, P. Bilke, J. Blake, E. Boyd, G. Brainard, K. Brennan, J. Brooker, K. Brown, L. Butler, B.W. Bynum, T. Carrabine, B.W. Chapman, M.J. Cherry, J. Cheualier, J.H. Clifton II, R. Copelon, M. Cox, H. Curtis, S. Das, L.L. Davis, M. Davis, G. Dinofrio, W.C. Donlon, B. Dunn, D. Eddy, P.A. Evans, J. Fadale, M. Gerzema, J.P. Gibbons, F. Giles, M.J. Glynn, N. Grafstein, S. Graver, J. Goza,  S. Gridley, J. Guerry, B Hudson, M. Hankins, H. Harman, M. Harris, J. Harrington, J. Hazlett, D.L. Hiles, P. Hong, D. Hubbell, J. Jackson, E. Johnson, D. Jenkins,  J. Kashner, A.D. Kass, K. Kensington, M. Kronmal, J. Kuo, S. Kuziel, M. Leeds, J.F. Lilly, D.M. Lively, D. Lorimor, K. Michl, D. Mikes, R. Moser, A. Moss, L. Mute', M. McCorkle, G. McCready, B. Nash, M.R. Nicks, O. Orozco, J. Parr, R.H. Pardue, J. Peacock, D. Pierson, S. Plastrik, J. Reid, E. Renkin, J. Ridgway, D. Roberts, D.K. Sadler, M. Scharf, D. Scholar, W. Selph, K.T. Shea, J. Sherman, A. Shjarback, E. Sledziona, M.J. Stehn, P. Stephenson, A. Stivelman, D. Stokdale, M. Stewart, S. Stoller, B. Sussman, M. Sutherland, S. Swenson, S. Thoeny, T.R. Thompson, B. Trice, J.N.Turner, C. McVea, L. Veale, M. Waring, D. Wegner, D. Weissmann, D. Westacott, B. Wilhelm, A.B. Wilson, R. Wismann, R. Wood, J.E. Yoder, T. Zornes, R.R. Zazula.


help.shg
CONTENTS:

Selecting this option will move you directly to the top of the Help program.


search.shg
SEARCH

This activates the Help Search feature:


BACK.SHG
BACK

This option moves you to the previous Help Window you were viewing.


browse.shg
BROWSE

The Executive Page Help program is linked together in the order they are listed on the Contents Window. By selection the ">>" or the "<<" button, you may quickly browse through the entire help program forwards and backwards.


history.shg
HISTORY:

This option will show you the order of the windows in the help feature you have selected.


glossary.shg
GLOSSARY

Executive Page is enabled with an on-line Glossary.  Selecting this option will activate a secondary Window.  You may then scroll through the Glossary and view any definition you desire without leaving the Window you are currently in.


view.shg
View: Management Windows

Throughout this help program, the appropriate Management Window for the specified help topic will always be available for viewing.


MW.pop
Management Window

Each Window of this program is named as a Management Window.  For example, the log file of Executive Page and its features are kept in the Log File Management Window:


170
Page Tile

Help topic title.  These titles are located throughout the program so you can easily identify the topic selected.


Minimize.shg
Minimize the Application

This option will shrink Executive Page down to an Icon.

See: Minimize Application On Start Up


Temp Title 154
Maximize the Application

Selecting this option will enlarge Executive Page to full screen size.


Temp Title 162

This pull down menu option are: Send Page, Send Queue, Queue Message, Reports, Print Setup, and Exit.


Temp Title 163

This pull down menu options are: Search, Cut (Clipboard), Copy (Clipboard), Paste (Clipboard).


Temp Title 164

This pull down menu options are: QuikPage, Spell Check, Edit Message, Clear Message, User/Group List, Send List, Clear Send List.


Managepull.pop

This pull down menu options are: User Management Window, Group Management Window, Terminal Management Window, Queue Management Window, Configuration Options, Modem Management Window, Administrative Management Window, and Database Management.


Temp Title 167

Quick Access to all of the features in Help.


Temp Title 168
User/Group List

This is a list of all Users and Groups messages can be sent to.  See: Adding a New User  See: Adding a New Group


Temp Title 169
Send Users/Groups

This is the list a User or Group must be in if they are to receive a message.  See: Adding a User/Group to be paged


Temp Title 170
Search

This feature is enabled with two search options.

See: Searching for a User/Group


Temp Title 171
Clear List

Selecting this feature will automatically clear the Users and Groups out of the Send list back to the User/Group List.


Temp Title 172
Message Screen (Activate QuikPage)

This where you type your messages in.  See: Creating a New Message  In addition, if you double click on the message screen, you will activate the QuikPage Window where you can store commonly sent messages.


Temp Title 173
Clear Message

This feature will allow you to clear the message screen.


Temp Title 174
QuikPage

Either by double clicking on the message screen or by selecting this option, you may enter an unlimited amount of saved messages.  See: QuikPage Management


Temp Title 175
Send

This activates the Paging Engine to start sending messages. See: Sending a Message


Temp Title 176
Send Queue

This option will allow you to send messages remaining in the Queue.  See: Queue Management


Temp Title 177
Queue Message

Select this option to place a message into the Queue without sending it.  See: Queue Management


Temp Title 178
Users

This option will activate the User Management Window.  This is where you will enter the names of the individuals who you will be sending messages to.  See: User Management


Temp Title 179
Groups

This option will activate the Group Management Window.  This is where you can combine Users into Groups.  This is often done when managing many Users in many different departments. See: Group Management


Temp Title 180
Terminals

This option will activate the Terminal Management Window.  This is where all the information is stored regarding the names and numbers of the paging service providers your company currently subscribes to.  See: Terminal Management


Temp Title 181
Log File

Selecting this option activates the Log File Management Window.  This is where a record is kept of all messages send and unsent, password break-in attempts, and a variety of other messages.  See: Log File Management  See: Log File Messages


Temp Title 182
Modem

Selecting this option will activate the Modem Management Window.  This is where Executive Page stores your modem configuration information.  See: Modem Management


Temp Title 183
Configuration Options

Selecting this option will activate the Configuration Options Window.  Executive Page has grouped together several features such as: Adding a Message Prefix and Suffix to a message, Clearing the Message Screen, Clearing the  Send List after Sending a Message, etc.  See: Configuration Options


Temp Title 184
Reports

Selecting this option will activate the report generator in Executive Page.  You can custom print a variety of reports including the: Log File, User List, Group List, etc.  See: Report Management


Temp Title 185
Queue

Selecting this option will allows you to view the current Queue messages.  Executive Page's Queue is hot-linked directly to the troubleshooting guide when a paging error occurs.  See: Queue Management


Temp Title 186
Exit

Selecting this option will exit Executive Page.


Temp Title 187
Time

Executive Page displays the current date and time in the lower right hand portion of the Main Window.  If you wish to add the time to a message, double click on the clock or drag and drop the date and time into the message box.


NumTerm.pop


NumUser.pop


Report Window.pop


Report Sample.POP


Print Set.pop


Error Messages

Executive Page is complete with a comprehensive set of error handling messages.  Different from other applications, most errors in this program have redirection information attached to them so you will always have an idea on how or where to go to fix the problem.  In the event that an error occurs and you can not solve the problem, contact Silverlake Software Technical Support.

Executive Page is also enabled with an internal alarm system that detects problems when they occur when transmitting messages.  For example, if you are working in a different application while sending messages in the background, Executive Page will pop up an alert window if an error in transmitting has occurred.

See also:  Troubleshooting


Print setup 2.pop


Spell Checker.pop
Spell Checker

After typing your message, selecting this option will check your messages for any spelling errors.


Spell.pop


Retry.pop
Retry Attempts

This feature will allow you to automatically retry sending a messages several times.  This is needed when heavily used terminals are busy time to time.


cut.pop
CUT

Feature used with the Clipboard.  Cut is the term used to describe the action of taking text and saving it to the clipboard.  See: Clipboard


Clipboard.pop
CLIPBOARD

See: Clipboard


tech.pop
TECHNICAL SUPPORT

Jump to: Technical Support


Informative.pop
INFORMATIVE MESSAGE

Informative messages are not errors.  Result 0, Result 2, and Result 11 indicate the status of a message.


Schedualing.pop


Schedualing Messages
View: Scheduling Window

Scheduling Messages

Executive Page is designed with a message scheduling engine.  Messages can be scheduled up to the minute through the year 2078.  Note: to receive scheduled messages your computer must be on and Executive page must be active.  A common configuration is to place Executive Page in your Start-Up sequence and choose the configuration option: Minimize Application on Start-Up.

If you computer is off during a scheduled message, the message will be transmitted as soon as Executive Page is activated.

Scheduling Messages:

1.	Move a User or Group into the Send Box and type the message you want to schedule.

2.	Select the "Schedule" button located near the lower center of the Main Management Window.

3.	To choose your month and year, point and click on the left or right arrow located directly below the month/year calender.

4.	To choose your time of day, point and click directly into the hour field.  Select the hour.  Point and click into the minute field and select the minutes.

5.	Choose either A.M. or P.M.

6.	Select the "OK" button.

Your message is now ready to be sent at the date and time specified.  Do either view or delete the scheduled page, enter the Queue Management Window from the Main Management Window.

Select the "Scheduled Events" radio button.  These message behave exactly like other messages in the Current Events Queue.  See: Deleting Messages in the Queue


COMPORT.SHG
COM PORT

This option is used to select the Communication Port that your modem is located on.  COM 2 is the most common location for a modem.  You may select from COM1 to COM 4.


Temp Title 231
MODEM

This is the modem list box.  A large selection of modems have already been added to Executive Page.  If your modem is not located in the list box, See:  Modem Initialization


Temp Title 232
MODEM COMMANDS

This is a list of commands that is sent you your modem prior to dialing.  These commands configure your modem to send alphanumeric messages properly.  When you select your modem name from the "Modem List Box" above, the corresponding command is automatically entered.


Temp Title 233
DIAL PREFIX

This option will allow you to standardize the beginning of each message dialing.  This is commonly used when you must dial "9" to get an outside line or to cancel call waiting when sending a message.


Temp Title 234
SPEAKER ON

This option is selected if you want to hear the modem dial and conect to the terminal.


Temp Title 235
DIAL METHOD

Executive page supports both tone and pulse dialing.


Temp Title 236
RETRY ATTEMPTS

Executive Page can be configured to retry sending a message multiple times if it does not connect to the terminal successfully.


Temp Title 237
TEST

This select will tell you if you have selected a valid COM PORT.


Temp Title 238
SAVE

This selection will allow you to save your modem settings.  If you have selected an invalid com port, Executive page will alert you to try a different selection until a modem is found on the correct com port.


Temp Title 239
CANCEL

This selection will abort any changes that you have made and return you to the Main Management Window.


Temp Title 240
PAGER TERMINALS

This is where Executive Page lists the service provider's name.


Temp Title 241
SEARCH

Selecting this option will activate the search feature.  See: Searching for a Terminal


Temp Title 242
PAGER COMPANY

Enter the name of the service provider in this box.


Temp Title 243
PHONE NUMBER

Enter the MODEM ACCESS NUMBER of the service provider in this box.


Temp Title 244
MAX CHARACTERS

Enter the maximum amount of characters the service provider allows the pager to receive in one message.  If you type a message that exceeds this length, Executive Page will divide it for you in one call.  See: Automatic Message Dividing


Temp Title 245
SERVICE

Indicates if you are sending either an alphanumeric message of numeric message.


Temp Title 246
BAUD

Indicates the speed at which the modem will connect.  Most alphanumeric terminals connect at 300 baud.


Temp Title 247
PARITY

A modem connection variable.


Temp Title 248
DATA

A modem connection variable.


Temp Title 249
STOP

A modem connection variable.


Temp Title 250
ADD

Select this button when you want to add a new terminal name.


Temp Title 251
DELETE

Select this option when you want to delete a terminal.


Temp Title 252
SAVE

Select this option when you wish to save a new terminal number or save any edit made to a terminal number.


Temp Title 253
CANCEL

Select this option when you what to cancel the changes you are currently making when editing or adding a new terminal.


Temp Title 254
OK

Select this option when you wish to leave the Terminal Management Window.


Temp Title 255
USERS

This list is where all User names are stored in Executive Page.


Temp Title 256
SEARCH

Selecting this option will allow you to quickly search for a User.  See: Searching for a User


Temp Title 257
USER NAME

This box is where you enter the name of the individual who are carrying pagers.


Temp Title 258
PAGER ID

This is where you enter the Personal Identification Number of the Pager.


Temp Title 259
PAGER COMPANY

This option will let you select the correct service provider that corresponds to the pager information being entered.


Temp Title 260
MESSAGES SENT

Indicated how many messages have been sent to the currently selected User.


Temp Title 261
RESET MESSAGE COUNT

Selecting this option will reset the message count to zero.  Executive Page will note the resetting in the Executive Page Log File for future review.


Temp Title 262
ADD

Selecting this option will enable you to add a new User.  See: Adding a New User


Temp Title 263
DELETE

Selecting this option will delete the User selected.


Temp Title 264
SAVE

Select this option when you want to save a new User's information of to save an edit to a User.


Temp Title 265
CANCEL

Selecting this option will cancel any changes to a current edit and will cancel new information currently being enter as a new User.


Temp Title 266
OK

Selecting this option will exit you for the User Management Window and return you to the Main Management Window.


Temp Title 267
GROUPS

This is where Executive Page stores the list of Groups that you create.


Temp Title 268
SEARCH

This option will enable you to quickly search for a Group.  See: Searching for a Group


Temp Title 269
GROUP NAME

This is the box where you enter the name of a Group.


Temp Title 270
DESCRIPTION (Optional)

This box enables you to add a small description to the Group.


Temp Title 271
ADD

Select this option to add a new Group.


Temp Title 272
DELETE

Select this option to delete a Group.


Temp Title 273
SAVE

Selecting this option will enable you to save a newly created Group and save changes when editing a Group.


Temp Title 274
CANCEL

Selecting this option enables you to cancel changes to a current edit and cancel a new group currently being added.


Temp Title 275
OK

Selecting this option will return you to the Main Management Window.


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MEMBERS

This is the list of Users that have been added to the currently selected Group.


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NON MEMBERS

This is a list of Users who have not been added to the currently selected Group.


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CURRENT/SCHEDULED EVENTS

This box displays information of all messages in the Queue.


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USER

Shows the name of the User of the selected Queue entry.


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DATE/TIME QUEUED

Shows the data and time queued of the selected queue entry.


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LAST RESULT

Indicates the status of the currently selected queue entry.


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ATTEMPTS

Indicates how many times the message was attempted to be sent.


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MESSAGE

Indicates the message associated with the selected queue entry.


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CURRENT/SCHEDULED EVENTS

This option enables you to view both Current and Scheduled events from the same window.


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DELETE ONE ENTRY

This option enables you to select a specific entry and delete it from the queue.


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DELETE ALL ENTRIES

This option will delete all the entries in the queue.  Note: if you delete entries in the Current Events queue, they will not effect the messages in the Scheduled Events queue (and vice versa).


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OK

Selecting this option will exit you from the Queue Management Window and return you to the Main Management Window.


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?

This feature links you directly into the Executive Page help program to the corresponding "Last Result" message.


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QUIKPAGE LIST

This list is where Executive page stores your created saved messages.  Double clicking on any one message will instantly return it to the Main Management Window and will be ready to send.


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INSERT QUIKPAGE

Selecting this option will return the currently selected QuikPage to the Main Management Window and add it to any current message in the message box..


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USE QUIKPAGE

This option will add the QuikPage to the message box.


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OK

Select this option to exit the QuikPage Management Window and return to the Main Management Window.


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CURRENTLY SELECTED QUIKPAGE

This box is where you can create, edit, and delete a QuikPage.


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ADD

Select this option to add a new QuikPage.


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COPY FROM MESSAGE BOX

If you have left a message in the message box on the Main Management Window, you can add it to the QuikPage file by selecting this option.


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DELETE

This option enables you to delete a QuikPage.


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SAVE

This selection enables you to save a new QuikPage and save changes to a QuikPage edit.


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CANCEL

Selecting this option will cancel any current edit you have made to a QuikPage and cancel any new QuikPage currently being added.


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GET LAST MESSAGE

This option will restore the last message sent to the message box on the Main Management Window.


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MINIMIZE APPLICATION ON STARTUP

Selecting this option will allow the Executive Page Icon to appear in a minimized state when the application is started.  This can be beneficial if you send a lot of messages intermittently throughout the day and would like the program always to be instantly accessible.


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FLOAT APPLICATION ICON WHEN MINIMIZED

Selecting this option will float the Executive Page Icon over what ever application you may be working on.  This option is ideal if you need to send messages at a moments notice.


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MINIMIZE APPLICATION WHEN TRANSMITTING

When selecting this option, Executive Page will automatically minimize out of the way when you press the "Send" or "Send Queue" button.  This will enable you to continue working in other applications while Executive Page is transmitting in the background.


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RESTORE MAIN WINDOW AFTER TRANSMITTING

If you have selected to have Executive Page minimize when transmitting, you can keep the application minimized or return to Executive Page when finished transmitting.  This is often selected when a person wants to know when a long series of messages have been completed.


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CLEAR SEND LIST AFTER SENDING OR QUEUEING

Selecting this option will automatically clear the Send List after your message was sent.  This can be beneficial if you are sending many messages to a variety of different people.


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CLEAR MESSAGE AFTER SENDING OR QUEUEING

Select this option to clear messages from the message box after a message has been sent.  This option can be beneficial if you send messages often.


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MESSAGE PREFIX

This option is used to standardize a set of characters before the message.  This is commonly used to identify the Department a message is coming from (Prefix) and then who sent the message (adding a Suffix).


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MESSAGE SUFFIX

This option is used to standardize the end of messages.  This is commonly used to identify who sent the message (Suffix).


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CANCEL

This option will cancel any changes you have currently made Configuration Option menu.


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SAVE

Selecting this option will save any changes made to the Configuration Management Window.


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LOG MESSAGES

This is where Executive Page stores all Log File Messages.  See: Log File Messages.


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CLEAR LOG

Selecting this option will delete all messages in the Log File.


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SEARCH

Selecting this option will enable you to quickly search for old messages in the Log File.


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OK

Selecting this option will exit you from the Log File Management Window and return you to the Main Management Window.


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REPORTS AVAILABLE

This list indicates the current reports available to be printed.


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REPORT SELECTED INDICATOR

Show which report is currently selected for viewing or printing.


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PRINT SETTINGS

This option enables you to choose to either print or view a report.


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PRINT SETUP

This option enables you to change your printer settings.


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PREVIEW/PRINT

This option will either print a report or enable you to view a report.  The corresponding option selected in Print Setting will display on this button.


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CANCEL

Selecting this option will return you to the Main Management Window.


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PASSWORD PROTECTION

Selecting this button will password protect this management window.


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UNCLEAR ALL

This option will un-check all messages currently selected for password protection.


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CHECK ALL

This option will check all windows for password protection.


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MASTER PASSWORD

This is the box where you can enter a password to protect the windows selected above.


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SAVE

Selecting this option will save your selections in this window.


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CANCEL

This option will return you to the Main Management Window.


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USER

Indicate the name of the User who is actively be paged.


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PAGER ID

Indicated the Pager ID of the individual who is actively being paged.


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SERVICE TYPE

Indicates the meathod of the current transmission.


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MESSAGE

Indicates the message that is actively being sent.


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PAGES TO SEND

Indicated the number of pages left to be sent in the queue.


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PAGES SENT

Indicated the number of messages sent in the current session.


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PAGE IN PROGRESS INDICATOR

Indicated the status of the current message being sent.


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PERCENT OF PAGES LEFT

Indicated the percent of all messages to be sent to messages sent.


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CANCEL TRANSMISSION

Will stop all pages from transmitting.